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Designing a rural clinic

Field work and ethnographic research with future patients and care workers.

User research mapping.

Project booklet to help participants decipher acronyms.

Delivery of an interaction table to define services and programmatic requirements.

Consultation meetings using the interaction table.

How do you co-design the specifications and programmatic requirements of a rural clinic? Based on qualitative field research, this project aimed to empower a rural community to design an efficient and sustainable programme for its new multipurpose clinic. Future users were interested in discussing accessibility, conviviality, the need for specialists or specific social problems such as alcohol abuse; medical and paramedical staff were concerned about moving from an individual to a group practice, networking or managing interns, while local representatives focused on project management. Our multidisciplinary team gathered these various issues from all stakeholders and organized meetings to enable them to move things forward collectively.

 

Project partners: Fanny Herbert (sociologist), Julie Bernard (architect) and Gisèle Bessac (entrepreneur). This project took place as part of a Residence managed by the 27th Region, the Region Auvergne and the Communauté de Communes de Pionsat.